Himalayan Bank Limited has a policy of keeping both the financial records of our Customers and the relationship between the Bank and Customers confidential. Himalayan Bank values the trust our Customers place on us and that all information about our Customers held up by the bank was obtained in confidence. Accordingly, we safeguard any information our Customers share with us using strict standards of physical, procedural and electronic security and confidentiality.
We permit only authorized employees trained in the proper handling of Customer information to have access to Customer information. No employee of Himalayan Bank, other than the Bank’s authorized personnel, shall divulge financial information or Customer records, or discuss the business or affairs of a Customer with anyone outside the Bank.
Himalayan Bank shares information of its Customers in the following ways:
- When it is legally required or permitted in connection with regulatory investigations and litigation and
- At the request or with the permission of the Customer
We may share Customer information with companies only in cases where they are in a position to assist us in providing our products and services to our Customers. We will limit the disclosure of Customer information to the minimum required.
Other Unaffiliated Companies
Himalayan Bank places strict limits on sharing Customer information with unaffiliated companies. Himalayan Bank may share information with unaffiliated companies if they provide a product or service that may benefit our Customers. However, before we do this, we carefully review the company and the product or service to make sure that it provides value to our Customers.
Himalayan Bank attempts to protect Customer information on the Internet in the same way that it protects it in all interactions; in the Bank and on the telephone.
We will continue to adhere to the policies and practices described in this policy. If you have any comments and suggestions, please contact us at:
Himalayan Bank Limited
P.O. Box: 20590, Thamel
Kathmandu , Nepal
Phone: 4-227749, 4-250201