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Privacy Policy

Himalayan Bank Limited has a policy of keeping both the financial records of our Customers and the relationship between the Bank and Customers confidential. Himalayan Bank values the trust our Customers place on us and that all information about our Customers held up by the bank was obtained in confidence. Accordingly, we safeguard any information our Customers share with us using strict standards of physical, procedural and electronic security and confidentiality.
We permit only authorized employees trained in the proper handling of Customer information to have access to Customer information. No employee of Himalayan Bank, other than the Bank’s authorized personnel, shall divulge financial information or Customer records, or discuss the business or affairs of a Customer with anyone outside the Bank.
Himalayan Bank shares information of its Customers in the following ways:

  1. When it is legally required or permitted in connection with regulatory investigations and litigation and
  2. At the request or with the permission of the Customer

Service Providers

We may share Customer information with companies only in cases where they are in a position to assist us in providing our products and services to our Customers. We will limit the disclosure of Customer information to the minimum required.

Other Unaffiliated Companies

Himalayan Bank places strict limits on sharing Customer information with unaffiliated companies. Himalayan Bank may share information with unaffiliated companies if they provide a product or service that may benefit our Customers. However, before we do this, we carefully review the company and the product or service to make sure that it provides value to our Customers.

Internet Privacy

Himalayan Bank attempts to protect Customer information on the Internet in the same way that it protects it in all interactions; in the Bank and on the telephone.

In order to provide better service and to address security hazards, we will occasionally use a “cookie”. A cookie is information that a Website stores on the Web browser you use on your PC, and can later be retrieved. The cookie cannot be read by a Website other than the one that set the cookie. We use cookies to store your preferences for certain kinds of information. That will enable anyone to contact you via telephone, e-mail or other means. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.
We will continue to adhere to the policies and practices described in this policy. If you have any comments and suggestions, please contact us at:

Himalayan Bank Limited
P.O. Box: 20590, Thamel
Kathmandu , Nepal
Phone: 4-227749, 4-250201
Fax: 4-222800

Email: himal@hbl.com.np
URL: http://www.himalayanbank.com
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