Launching Soon

AMEX FAQs

What Is American Express®?

American Express® is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. American Express® has over 100 million American Express Card Members in 160-plus countries around the world. Himalayan Bank is proud to introduce American Express® to Nepal.

What Is Himalayan Bank American Express® Gold Credit Card?

Premium world renowned brand Gold Credit Card product and HBL is the sole issuer of the cards in Nepal.

Acceptance in Nepal: American Express® Cards are accepted at all HBL POS terminals, most Apline POS terminals and all HBL ATMS in the country along with its international acceptances depending on the card type.

How Many Types Of American Express® Credit Card Does HBL Provide To Its Customer?

The Himalayan Bank American Express® Gold Credit Card comes in two variants covering all your life’s needs.

  • The Gold Credit Card for Domestic use (NPR) is valid in Nepal & India
  • The Gold Credit Card for International use (USD) is valid worldwide except India.

What Are The Features Of Himalayan Bank American Express® Gold Credit Cards?

  • Domestic Card (NPR)
  • International Card (USD)

What Is The Card Limit For Himalayan Bank American Express® Gold Credit Card?

Domestic (NPR) Gold Credit Card: NPR 100,000 – NPR 500,000

International (USD) Gold Credit Card: USD 2,000 – USD 5,000

What Are The Applicable Fees & Charges For Himalayan Bank American Express® Gold Credit Card?

Fees and Charges

Who Can Apply For The Himalayan Bank American Express® Gold Credit Card (Eligibility Criteria)?

Minimum 18 years of age

  • Individuals with regular income (Salary, Rent, Business, etc.)
  • For USD Gold Credit Card USD/EUR/GBP account and income source documents.
  • HBL Super Premium Savings Account (SPSA) holders are also eligible to apply for Himalayan Bank American Express® Gold Credit Card Domestic (NPR) limit of at least Rs. 100,000.00 by earmarking the minimum SPSA balance (equivalent to card limit) as security.

What Are The Documents Required To Apply For Himalayan Bank American Express® Gold Credit Card?

  • Fill up the Application Form completely
  • Salary Certificate/Income verifying documents
  • Latest Passport size photograph (1 copy)

What Are The Documents Required To Apply For Himalayan Bank American Express® Gold Credit Card?

  • Fill up the Application Form completely
  • Salary Certificate/Income verifying documents
  • Latest Passport size photograph (1 copy)
  • Copy of identification (Citizenship Certificate/Valid Passport)
  • Address Verifying Documents (Utility bills like water/electricity/telephone, etc)
  • For USD Gold Credit Card USD/EUR/GBP account and income source documents.
  • BOD/Firm Minute if company/firm account is to be linked to the card.

Note: Beside the above documents, additional documents may be required on case to case basis as required by the HBL Management.

What Will Be The Billing Payment Options Applicable For Himalayan Bank American Express® Gold Credit Card?

  • Domestic (NPR) Gold Credit Card: 25%* OR 100% of total dues/outstanding to be settled (*If 25% then you are required to settle 25% of total dues/outstanding OR Rs.25,000.00 whichever higher)
  • International (USD) Gold Credit Card: 100% of dues/outstanding to be settled.

How Can One Get The Himalayan Bank American Express® Gold Credit Card Statement?

  • E-Statement through e-mail (email address to be provided present in Application Form). If you do not receive your monthly card e-statement, please contact us urgently.
  • Collect (from the HBL Branch Customer Services where the application was processed or HBL Card Center, Head Office, Kamaladi, Kathmandu)

Note: Billing/Statement Date: 1st of each English Calendar month.

How And Within How Many Days Does Cardholder Make His/Her Himalayan Bank American Express® Gold Credit Card Payment?

  • Repayment Method: Account Debit (recommended) OR Cash*

*Cash settlement can be done from your nearest HBL branch. In case of FCY Cash deposit, you may be required to submit FCY source verifying document/s to HBL.

  • Payment Due Date: 15 days from Statement Date (as specified in the Card Statement as Payment Due Date).

What Other Special Offers Will Be Provided To American Express® Card Holders?

  • Visit Himalayan Bank American Express® Product Website: www.himalayanbank.com/american-express
  • For Offers from American Express® SelectsTM Visit: http://offers.amexnetwork.com and search as per choice of location according to your card acceptance.

Difference Between American Express® Credit Card And Other Credit Cards Offered By HBL?

  • Premium world renowned brand card product.
  • High minimum credit limit.
  • Attractive features, discounts and offers arrangements around the world.
  • Acceptance in Nepal: AMEX Cards are accepted at all HBL POS terminals, most Apline POS terminals and all HBL ATMS in the country along with its international acceptances depending on the card type.
  • Card Protection (Insurance): Card Fraud (Lost and Stolen). NPR Card: $500 & USD Card: $1000.
  • Medical benefit (Basic) packages Through ISOS (International Save Our Souls– ISOS Dedicated line in India is +91 11 4060 8649)
  • Complimentary membership to the Priority Pass Program which gives access to 700 VIP airport lounges across the world (for International AMEX Cardholders, use chargeable)
  • Discounted access to the Radisson Lounge at the International Airport in Kathmandu.

How Much Cash Can Be Withdrawn From ATMs Supporting American Express® Cards As Cash Advance From My Himalayan Bank American Express® Gold Credit Card?

USD Card: USD 200.00 per day, NPR Card: NPR 24,000.00 (appx. INR 15,000.00) per day.

Where To Apply For Himalayan Bank American Express® Gold Credit Card?

Account Holders of HBL can apply for the card through their branches. If you do not have account at HBL, then visit your nearest HBL branch.

Where To Apply For Himalayan Bank American Express® Gold Credit Card?

Account Holders of HBL can apply for the card through their branches. If you do not have account at HBL, then visit your nearest HBL branch.

For further information, contact us at:

Himalayan Bank Limited,

Card Center, Corporate Office,

P.O. Box: 20590, Kamaladi, Kathmandu.

24/7 Hours Toll Free # 1660 01 12000

24/7 Hours Direct Tel.: +977-1-4245979/4245980

Day Customer Service Direct Tel.: 4243223 (Office hours only)

FAX: +977-1-4245932

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or Visit your nearest HBL Branch

URL: www.himalayanbank.com

You Might Be Interested In

PROJECT FINANCING

What You
Get In Project
Financing

Project Financing includes various projects like Manufacturing, Hydro Power, Airlines, Hospital, Hotel e.t.c.

Learn More