Visa Classic/Gold International
Credit Card FAQs
How long will it take for me to get a credit card?
How long will it take for me to get a credit card?
What are the applicable fees and charges for credit cards?
For detailed information regarding the schedule of fees and charges applicable for HBL Credit Cards, you may contact any of our HBL Branches or may speak to our Customer Services Executive at 24/7 help line service at Card Center. Fees & charges
Where are credit cards accepted?
Credit Cards are accepted worldwide on terminal accepting the Card Brand.
Can I know all the facts related to my credit limit?
You can speak to our Customer Services Executive at 24/7 help line service at Card Center to inquire about your credit limit. Contact us.
What is statement date?
क्रेडिट कार्डको विवरण मिति भनेको जुन दिन महिनाको खरिद विवरण निकालेर रकम चुक्ताको लागि कार्डधारकलाई पठाइन्छ। रकम चुक्ता गर्ने समय १५ दिनको हुन्छ।
What is payment due date?
It is the last date by which the card due as mentioned in the statement needs to be settled. If you have assigned your HBL Account for your Credit Card, then based on your monthly card statement you shall maintain sufficient balance in your account and the system will automatically settle your dues.
How can I change/update my details in credit card account?
You may contact the respective branch where you have maintained your account with or may contact our Customer Services Executive at 24/7 help line service at Card Center to make any changes/update in your credit card account. Contact Us. Speak to RMs for loan clients
Can I use my credit card for online purchases?
Yes. However, online transaction limits are set to zero by default. To avail Credit Card Online Service, you need to submit an application to enable desired daily/monthly online transaction limit to your respective branch or Customer Services Department, Card Center.
What do I do if my credit card is declined?
There are various reasons wherein a credit card may get declined. Point here is to note that committing a transaction by a credit card involves multiple parties. An error or connection fluctuation in any party may result decline of a card. If your card gets declined, it is not necessary that your card has any problem. Please contact your respective branch or may contact our Customer Services Executive at 24/7 help line service at Card Center for the support. Contact Us
Want to know why interest charges are levied?
Interest charges are levied for the credit facility that cardholder enjoys on Credit Card.
What if I cross my credit limit?
If you cross your credit limit for any reason, you should settle the card dues as early as possible. This will not only refresh the card limit but also saves you from additional charge/fees.
How do I pay my credit card bill?
- Cash Payment Mode:
You can visit your nearest HBL branch and simply fill up the Card Deposit Voucher (available at all HBL branches) and deposit the required amount.
- Account Debit Mode:
If you have provided your HBL Account for your Credit Card, then based on your monthly card statement you can maintain sufficient balance in your account and the system will automatically settle your dues.
You Might Be Interested In
PROJECT FINANCING
What You
Get In Project
Financing
Project Financing includes various projects like Manufacturing, Hydro Power, Airlines, Hospital, Hotel e.t.c.